Support
On this page
Use these resources to get answers to questions you have about Portfolio and other PortfolioDAM products.
Portfolio
Getting Started with Portfolio
Installers, upgrade guides, licensing and other articles for getting Portfolio up and running.
Full system requirements and other information about the current version of Portfolio.
Historical release notes for all updates to the current major release of Portfolio.
Articles describing situational issues and solutions to user-reported problems with Portfolio.
Step-by-step beginner, intermediate and advanced tutorials.
Portfolio Desktop Client: macOS Support
Running the Portfolio Desktop client on Mac computers with Apple silicon, and current macOS support.
General resources
Search for articles about any current PortfolioDAM product, and retired versions as well.
Reach the PortfolioDAM team by email, phone or WhatsApp.
Our Support Policy in a nutshell
PortfolioDAM provides full support for the current version of all shipping products. In addition, PortfolioDAM provides limited support for older products up to one year after the product version is no longer offered for sale.
Use this form to submit a support case (sign in to the help centre first).
Provide as much of the following information as you can:
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Your email address;
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As the Subject, a brief description of the problem you are having;
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A more detailed description of the problem: when it occurs, whether you can reproduce it, whether it has caused you to lose data, and any other details to help our staff track down the issue.
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Your company name or account number;
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The type of support you need (generally you’ll choose Fix an Issue/Technical Support);
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The product you’re using;
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The version of the product (generally this is in the product’s About box);
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Your operating system;
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Any creative application that might also be affected.
You can also attach a screen shot or other file related to your issue.
Click 
at the bottom right of any page of the PortfolioDAM help centre.
News, product updates and articles from the PortfolioDAM team.
Legal resources
The legalese description of your rights while using Portfolio and any associated services.
Details about information we collect and how we use it, including information specific to Europe and California.
These terms apply to everything you do on our websites and affiliated websites. They are not the same as terms detailed in the PortfolioDAM EULA, which apply specifically to software and related services.